Frequently Asked Questions
Find answers to the most commonly asked questions to ensure that your experience with us is seamless. Browse our FAQ categories and find everything you need to make the most of your stay with us.
Check-in begins at 4:00 pm, and check-out is at 12:00 pm.
When availability allows, we are happy to accommodate early arrivals or extended departures. Please contact the hotel directly to submit a request.
Yes. We are pleased to securely store your luggage so you may continue enjoying San Francisco at your leisure.
Our concierge team would be delighted to assist with airport transfers, private drivers, or car service arrangements.
Valet parking is available exclusively for hotel guests at $100 per night, plus applicable taxes.
Reservations must be canceled at least 48 hours prior to 4:00 pm on the day of arrival to avoid a one-night cancellation fee, plus applicable taxes.
Deposit requirements vary by rate plan or package. Please refer to your confirmation for specific details.
The Huntington is a smoke-free property. A cleaning fee applies if smoking occurs in guest rooms.
Reservations are recommended for The Big Four Restaurant and Arabella’s. Walk-in seating is welcome at The Big Four Bar, based on availability.
Absolutely. Please share dietary preferences or requirements in advance so our culinary team may prepare accordingly.
Breakfast is not included unless part of a specific room package and is available daily through in-room dining or at The Big Four.
Yes. Our concierge maintains close relationships with the city’s cultural, culinary, and creative communities and is pleased to curate bespoke experiences.
Many experiences may be reserved in advance. Our concierge will gladly assist and confirm any relevant cancellation terms.
Yes. Complimentary town car transportation is offered within a two-mile radius, based on availability.
Yes. Children are welcome throughout the hotel and at The Big Four Restaurant. Arabella’s Bar is reserved for guests 21 and over, and the spa welcomes guests aged 16 and above.
Yes. Cribs, rollaway beds, and connecting rooms are available upon request and subject to availability.
Yes. We welcome up to two dogs per stay with a one-time, non-refundable pet fee of $250.
Yes. The Huntington is fully ADA accessible and meets all applicable requirements.
Certainly. Please contact us directly so we may thoughtfully prepare for your arrival.
Guest privacy is paramount. We uphold strict confidentiality protocols and discreet service standards at all times.
Yes. On-property security is available 24 hours a day, seven days a week.
Yes. With advance notice, discreet arrivals or private access may be arranged.
A $45 (plus taxes) nightly Residential Fee applies and reflects the full-service, residential-style experience at The Huntington.
The Residential Fee includes access to fitness classes; complimentary town car transportation within a two-mile radius (upon availability); cable car passes; a welcome beverage and sweet treat upon arrival; complimentary morning coffee and tea; a fresh-cut stem flower in-room; and a customized nightly turndown experience.
Yes. Each guest room features individually controlled climate systems and is thoughtfully set to a comfortable temperature prior to arrival.
Many rooms offer tranquil outlooks and scenic views. Requests are gladly noted and fulfilled when availability permits.
Yes. Nightly turndown is provided, with a customized touch designed to ease the transition into evening.
Yes. Hypoallergenic bedding and pillow options are available upon request.
Yes. In-room dining is available 24 hours a day, offering breakfast, all-day dining, and overnight selections.
Yes. The Nob Hill Spa is available to guests with a reserved spa treatment, offering a discreet and restorative retreat above the city.
Non-hotel guests are welcome with a confirmed spa treatment reservation.
We recommend reserving spa appointments at least one week in advance to ensure preferred times and services.
Yes. Our fitness center is available 24 hours a day to all hotel guests.
Yes. Personal training and private sessions may be arranged with advance notice.
Yes. Complimentary unpacking and packing services are available for guests staying four nights or more.
Yes. Our team is pleased to personalize amenities and welcome gestures in advance.
Select rooms and suites may host intimate gatherings with prior approval. Our team will assist to ensure a seamless experience.