Frequently Asked Questions
Find answers to the most commonly asked questions to ensure that your experience with us is seamless. Browse our FAQ categories and find everything you need to make the most of your stay with us.
Valet parking is available for hotel guests at $100 per night, plus applicable taxes, and includes unlimited in/out privileges 24 hours a day. For guests visiting The Big Four, valet parking is available at $40 for up to four hours.
Our concierge team would be delighted to assist with airport transfers, private drivers, or car service arrangements.
Yes. We are pleased to securely store your luggage so you may continue enjoying San Francisco at your leisure.
When availability allows, we are happy to accommodate early arrivals or extended departures. Please contact the hotel directly to submit a request.
Check-in begins at 4:00 pm, and check-out is at 12:00 pm.
The Huntington is a smoke-free property. A cleaning fee applies if smoking occurs in guest rooms.
Deposit requirements vary by rate plan or package. Please refer to your confirmation for specific details.
Reservations must be canceled at least 48 hours prior to 4:00 pm on the day of arrival to avoid a one-night cancellation fee, plus applicable taxes.
Breakfast is not included unless part of a specific room package and is available daily through in-room dining or at The Big Four.
Absolutely. Please share dietary preferences or requirements in advance so our culinary team may prepare accordingly.
Reservations are strongly recommended for The Big Four. Hotel guests are given preferred access by emailing [email protected] or inquiring at the front desk at the time of arrival. While we cannot guarantee availability, we prioritize all hotel guest dining reservations made at least 30-days in advance of their stay.
While dining room reservations are strongly encouraged, walk-ins are welcome based on availability and can be added to our waitlist if we are fully committed. The Big Four bar and lounge requires no reservations, with availability on a first-come, first-served basis.
Our cocktail salon, Arabella’s, opens in April 2026 for walk-ins and limited reservations.
Reservations for the Main Dining Room are released 14 days out on a daily rolling basis at 12 AM on our website Booking Link. Availability is shown for parties of 6 or less. Requests for parties of 7 or more, or private event inquires, may contact us at [email protected].
If a desired date and time is unavailable, we encourage guests to set an ‘Alert Me’ notification on our reservation platform or reach out directly to be added to our waitlist.
Once your reservation is confirmed, you will be able to modify via email or SMS confirmation up to 24 hours in advance. Dinner reservations require a credit card upon booking. Cancellations or no-shows within 24 hours of your reservation may result in a cancellation fee of up to $50/person.
Yes. Complimentary town car transportation is offered within a two-mile radius, based on availability.
Many experiences may be reserved in advance. Our concierge will gladly assist and confirm any relevant cancellation terms.
Yes. Our concierge maintains close relationships with the city’s cultural, culinary, and creative communities and is pleased to curate bespoke experiences.
Certainly. Please contact us directly so we may thoughtfully prepare for your arrival.
Yes. The Huntington is fully ADA accessible and meets all applicable requirements.
Yes. We welcome up to two dogs per stay with a one-time, non-refundable pet fee of $250.
Yes. Cribs, rollaway beds, and connecting rooms are available upon request and subject to availability.
Yes. Children are welcome throughout the hotel and at The Big Four Restaurant. Arabella’s Bar is reserved for guests 21 and over, and the spa welcomes guests aged 16 and above.
Yes. With advance notice, discreet arrivals or private access may be arranged.
Yes. On-property security is available 24 hours a day, seven days a week.
Guest privacy is paramount. We uphold strict confidentiality protocols and maintain a highly discreet service environment at all times. While personal device use is permitted, we ask all guests to be mindful and respectful when using cameras or recording devices. Photography or videography other hotel guests is not permitted without explicit consent.
We ask that guests exercise discretion when using cameras or recording devices on property. Photography or videography that includes other guests is not permitted without their prior consent.
Any professional, commercial, or staged photography or videography requires advance notice, hotel approval, and a fully executed location agreement. All location inquiries should be directed to [email protected], and media requests should be directed to [email protected].
To preserve the guest experience, the hotel reserves the right to restrict or stop any photography or filming in public spaces at its discretion.
The Residential Fee includes access to fitness classes; complimentary town car transportation within a two-mile radius (upon availability); cable car passes; a welcome beverage and sweet treat upon arrival; complimentary morning coffee and tea; a fresh-cut stem flower in-room; and a customized nightly turndown experience.
A $45 (plus taxes) nightly Residential Fee applies and reflects the full-service, residential-style experience at The Huntington.
Yes. In-room dining is available from 7am to 10pm, offering breakfast, all-day dining, and overnight selections.
Yes. Hypoallergenic bedding and pillow options are available upon request.
Yes. Nightly turndown is provided, with a customized touch designed to ease the transition into evening.
Many rooms offer tranquil outlooks and scenic views. Requests are gladly noted and fulfilled when availability permits.
Yes. Each guest room features individually controlled climate systems and is thoughtfully set to a comfortable temperature prior to arrival.
Yes. Personal training and private sessions may be arranged with advance notice.
Yes. Our fitness center is available 24 hours a day to all hotel guests.
We recommend reserving spa appointments at least one week in advance to ensure preferred times and services.
Nob Hill Spa amenities and facilities are available for the exclusive use of any guest with a confirmed spa treatment reservation. Hotel guests may enjoy 24-hour access to The Huntington’s Fitness Center.
Yes. The Nob Hill Spa is available to guests with a reserved spa treatment, offering a discreet and restorative retreat above the city.
Select rooms and suites may host intimate gatherings with prior approval. Our team will assist to ensure a seamless experience.
Yes. Our team is pleased to personalize amenities and welcome gestures in advance.
Yes. Complimentary unpacking and packing services are available for guests staying four nights or more.